TeamOps Foundations
TeamOps is the operating model that GitLab has been building and using for over a decade to achieve record levels of growth and success. Now, we're making our internal training program publicly available to help any team maximize productivity, flexibility, and autonomy by managing decisions, information, and tasks with more efficiency. This course can help any team (in any industry) collaborate more effectively by adopting virtual-first, async-first, and/or handbook-first ways of working.
This self-study course employs many different learning interactions including video presentations, readings, interactive learning reviews, change management guides, and other activities to ensure you retain the knowledge and skills of this course.
- Estimated Effort
- Course Format
- Access Duration
- 1-2 hours
- 6 self-paced lessons
- Up to 60 days from day of registration
Prerequisites
To prepare for the adoption of the TeamOps model, a team should have the following resources in place:
- A digital Single Source of Truth knowledge management system, such as a handbook or wiki
Primary Audience
- Any team wanting to optimize their productivity and speed of result output
- Companies trying to increase schedule or location flexibility
- Leaders seeking to strengthen virtual-first, async-first, or handbook-first ways of working
Learning Objectives
Upon completion of this self-paced course, learners will be able to:
- Increase schedule and location flexibility in any workplace model by basing workforce alignment on sharing information instead of sharing time and/or location
- Strengthen team member retention and results by increasing autonomy, engagement, and ownership
- Maximize team output by increasing the speed of decisions and results
- Update management methods and systems for accurate productivity measurement that aren’t dependent on proximity or supervision
- Enhance knowledge management systems to strengthen documentation and handbook-first habits
- Clarify ways of working used in modern work environments, including async-first, virtual-first, and remote-first
Technical Requirements
- Ability to view and listen to videos is required for each attendee to access some learning materials.